1Shipping Locations

We currently ship products within India. If you are located outside India and would like to place an order, please contact us at
info@manhajutebags.com for special arrangements

2Processing Time

Once your order is placed, we aim to process it within 1-3 business days. Orders are not processed or shipped on weekends
or public holidays. You will receive a confirmation email once your order has been dispatched

• Custom Orders: If your order includes customized jute bags, additional processing time may be required. You will be
  informed of the estimated delivery date when placing a custom order

3Shipping Rates

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The final shipping
charges will be displayed at checkout

• Domestic Shipping (India): Shipping rates within India vary depending on the location. We offer
  standard shipping options via reliable courier services
• Free Shipping: We may offer free shipping on orders above a certain value. Please check our
  website for any ongoing promotions

4Delivery Timeframes

Estimated delivery times within India typically range from 5-10 business days, depending on your location.
Delivery to remote areas may take longer

Please note that delivery times are estimates and are subject to change due to factors beyond our
control, such as courier delays or weather conditions

5Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track
the status of your shipment on the courier's website. If you encounter any issues with tracking,
feel free to contact us at info@manhajutebags.com

6Delivery Issues

• Incorrect Address: Please ensure that you provide accurate and complete shipping information. We are not responsible
  for orders that are undeliverable due to incorrect or incomplete addresses. If an order is returned to us due to incorrect
  address information, we will contact you to arrange reshipment, which may incur additional shipping charges
• Delayed or Lost Orders: While we strive to ensure timely delivery, unforeseen delays may occur.If your order is
  significantly delayed, or if you suspect it has been lost, please contact us for assistance

7International Shipping

We currently do not offer international shipping through our website. If you are outside India and wish to place an order,
please contact us at info@manhajutebags.com for further details on shipping options and costs

8Order Cancellation

Orders may be canceled within [Number of Hours] after placement, provided they have not been dispatched. Once an
order has been shipped, it cannot be canceled. Please refer to our Returns and Cancellations policy for more information

9Damaged or Defective Products

If your order arrives damaged or defective, please contact us immediately at info@manhajutebags.com with photos and
details of the issue. We will work to resolve the issue promptly and arrange for a replacement or refund, as applicable

10Contact Us

If you have any questions about our Shipping Policy or need assistance with your order, please contact us at

• Email: info@manhajutebags.com
• Address: Kolkata, India